Where we stand in regards to COVID

A note to our families,

We all respond differently when crisis hits. Some of us flip into a fix it” mode. Others prefer to remain quiet or use the time to re-invent the way it us to be –either by choice or not. I can only speak for our practice response to this pandemic. From the moment it started, our team met and planned for the if and when”. We follow the information as it came available to us. We completed endless hours of continuous education looking not only for a better understanding of the virus but of the impact it would have in our practice and families. We also studied treatment alternatives and patient schedule protocols to comply with guidelines while providing the best available treatment to our patients. We put our hearts and souls in doing the best we could. we doing a perfect job? Of course not….In time of crisis, it’s essential to not lose sight of our human side. We are not perfect but are still working to do the best we can under the circumstances. I am a big fan of the author Brene Brown and a true believer of the power of vulnerability. Let me share my feeling and thoughts with you…

-I am thrilled to be back!

-I am excited to offer more non-invasive treatment alternatives for our patients.

-I don’t necessarily enjoy all the extra PPE, but there is no other choice!

-I miss having children coloring on the dry erase wall and playing in the magnetic wall.

-Gosh,I miss the hugs and hands-on silly games.

-I have been sad, nervous and now happy but still worried.

-I worry about my kids and the impact this craziness has on them.

-I worry about the parents; as a parent I can understand how you feel.

-One of my biggest worries is the well being of my staff. I don’t want them to get burnt out. Please handle them” with care. They are amazing and they are doing a heck of a job!!!!!!

So let’s do this…

…let’s comply with COVID world’s rules. I recognize there are exceptions to every rule. All I ask is that you communicate your needs ahead of time so we can better serve you. Please don’t get mad or defensive-work with us! A simple I just don’t want to” is not going to cut it as we must err on the side of safety.

…let’s embrace the changes and welcome them as an opportunity to grow.

…let’s be understanding and respectful of each other’s burdens and try to not to make them worse.

…let’s be patient as much come to those who wait.

…and let’s hope that we can play and hug each other again, sooner rather than later but understanding it is not our call.

Yours truly,

Dr. Marie

“Excellent staff! Staff has wonderful energy and are so patient. They make sure the child is completely comfortable before doing any part of the cleaning or exam...”
“5 Just Isn't Enough Once again, Dr. Callen and her staff have knocked it out of the park! A FIVE STAR rating just isn't enough. The care and compassion that is ...”
“Our neighbors have raved about Marie Callen, so we gave her dentistry a try and we're very glad we did! She and her staff were great and put our daughter at eas...”
“Squeezed us in for a check after a fall As always, the assistants and Dr. Callen were kind, gentle, and patient with my young kids. They were thorough and help...”
“This was the best experience our grandchild every had. I wish she was in practice when my children was younger. She made our grandson feel good about coming to ...”
“High quality service. Professional office Dr. Callan and staff are always very professional and reassuring. They are always very polite and kind. My kids look ...”
“The best! Came in for a routine cleaning for my 3 year old, my 6 year old daughter wanted to come too and show Dr. Callen that she lost her two top teeth. Dr. C...”
“Very awesome dental experiences My daughter is almost 5 and has been here for a cleaning and to fix a pretty deep cavity. She had a great experience both times....”
“Amazing! My son has sensory issues and developmental delay and Dr. Marie was able to make him so comfortable! He allowed her to count teeth, check gums and do a...”
Read More